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      <title>Kessels &amp; Smit Inspirationsblog </title>
      <link>http://www.kessels-smit.de</link>
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      <description>Kessels &amp; Smit Inspirationsblog </description>
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      <pubDate>Mon, 21 May 2012 14:06:27 GMT</pubDate>
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         <title>When Appreciative Inquiry leads to transformational change</title>
         <description><![CDATA[<p>“Appreciative Inquiry has the potential to unleash  transformational  change.” Professors Ron Fry  and Gervase Bushe agree upon that. “It  has  been proven, in practice,  but also by research. So the real  challenge  now is to figure out <em>how</em> to  really make that potential come   true.”</p>
<p> </p>
<p>They delivered a keynote speech during the <a href="http://www.2012waic.com/" target="_blank">World Appreciative  Inquiry Conference</a>. In the <a href="/info.pl/en/learning_company/1430" target="_blank">first half </a>they stressed the generative  nature of AI, during the second part they explored different  things we  can do as AI practitioners,  to increase the impact of any AI   intervention.</p>
<p> </p>
<h3>Powerful questions</h3>
<p>It all begins with the questions.  Gervase Bushe: “Which questions should we  ask to elicit conversations that  challenge the status quo? I found we  need:</p>
<ul>
<li><em>Surprising questions</em>. Asking the same won’t help – even the most powerful question loses its effect after a while;</li>
<li>Questions that engage<em> heart and spirit</em>. Just the head is not enough;</li>
<li>Reframing and <em>unsettling</em> questions: the ones that help you rethink what you take for granted;</li>
<li>Questions that <em>help</em> <em>build a relationship</em> as you discuss them.</li>
</ul>
<p>You don’t just ‘find’ questions that fit these criteria. You need to tweak and craft them carefully.”</p>
<p> </p>
<h3>Making good use of stories</h3>
<p>Another element common  to almost all AI interventions, is  stories. Gervase Bushe has some good  advice: “I more and more like to do ‘the  storytelling-thing’ <em>before</em> the actual meeting. We can get more out of the stories, I find, if we let people share them <em>before</em> <em>hand</em>, write them up and then use the stories as a jumping off place for our inquiry into the generative topic.”</p>
<p> </p>
<p>A way to make the most of ‘Discovery’  according to him: “I begin  by letting people read the stories in a  small group, one at a time.  And then brainstorm. What associations and  thoughts are triggered?” He  stresses that it’s not about analyzing them.  It is really about using  the stories as a spark for new ideas.  “And  then the group just keeps  on reading until the brainstorm fades out…. In  my experience it leads  to great results very quickly.”</p>
<p> </p>
<h3>Dreaming as a first step to action</h3>
<p>Ron Fry explains: “Dreaming is to me  about creating a mindset of possibilites, about  seeing bigger wholes.  It works very well to use kinetic experiences. So  as AI practitioners  we always have people making something; creating  stuff, using imagery  and materials.”</p>
<p>He has some very clearcut advice on how  to make the most of such  activities. “Just fill the space with imagery.  Do not try to order  them, or focus on just one, or look for the common  thread. Just leave  the images as images. Let them be. People also don’t  need to look at  all of them – sometimes it is better only to share stuff  in small  groups. You do not need an overview. Our brains can’t even  handle it.”</p>
<p>The real relevance of these dreams in the shapes of posters, drawings, collages or whatever is the fact that they are <em>being</em> <em>made</em>, Ron explains: “Materializing our imagery is an important step towards taking our intentions into action.”</p>
<p> </p>
<h3>Generative design: play and embrace your mistakes</h3>
<p>That  brings us to Design. In both speakers’ view, Dream and Design do  not  have clearcut borders. Fry: “Generative design is about making  visible  our highest hopes, dreams as a first signal of inention to act.  The  important part is that we not talk about actions, or make action  plans,  but rather build something, design it.” Even if it is a first   prototype.</p>
<p>“Key to an impactful Design phase is  that people dare to engage. If  all went well, you have built some trust in  the earlier stages. But it still  requires a leap of faith. And then,  that they engage in play, start  trying, dabbling…” The remark inspires a  tweet from @msplitt: ‘Maybe  it’s the Daring-Phase and not the  Destiny-Phase? #2012waic #Bushe’</p>
<p> </p>
<p>Fry builds a case for embracing our  mistakes.: “I know of a design  company, where the first thing you see if  you walk in their building,  is their Wall of Mistakes. They are not  afraid of it, they don’t hide  them. They embrace them because they were  small steps that lead towards  the successes. Very significant. We have  to find ways to let the  mistakes also be here.”</p>
<p> </p>
<h3>Destiny: improvise! (not projectize)</h3>
<p>A truly generative AI  process leaves people knowing where they want to  go, and energized to  act. Gervase: “That is what generativity is about.  That people start  acting, don’t wait for permission, but take voluntary,  visible action.”</p>
<p> </p>
<p>“This is why getting the whole in the  room is so important. If you  have the whole in the room you don’t need  any one to control actions  afterwards. You don’t need to wait. You can  make decisions on the spot.  And start.”</p>
<p> </p>
<p>The real danger here is to ‘projectize’  too quickly, Bushe warns.  “If you really want people to do something  you need to help them make  the first step. Some voluntary, visible step  of action. Pay attention –  and when you see good stuff happening: fan  the fire, find ways to  amplify the efforts.”</p>
<p>To managers or leaders he likes to  compares their role to that of a  farmer: “The seeds have been planted.  Now go see what happens. Give  fertilizer to the stuff you like, pull out  the weeds. Especially in  hierarchic organisations people can find that  very refreshing.”</p>
<p> </p>
<p>It’s not just an idea. They are backed  up by experience and  research. “Our studies have shown that the  improvisational approach  leads to far greater success. Build it step by  step, learn from what  happens, include new insights and build  sustainable action out of  that.”</p>
<p> </p>
<h3>Enabling conditions for ongoing success</h3>
<p>And that basically  is the key for the next steps as well. The last  question Fry addresses  is how to foster ongoing success. Here’s some of his tips:</p>
<ul>
<li>Get the key decision makers fully engaged in the inquiry. Get the   ‘right people in the room’. Fry: “I always try to include more external   voices than the client is comfortable with. Get the client, patient,   end-user… in the room. That makes such a big difference.  Also: get the   people who are financially responsible in the room…very important,   easily overlooked.”</li>
<li>Strive for stakeholder <em>alignment</em> – not <em>agreement</em>. If you keep the conversation alive, you can work with the differences in opinion and needs.</li>
<li>Pay attention to how people who where there, invite new people. The   circle expands constantly, how are new people included? Are they  invited  to share their stories and dreams, too?</li>
<li>Keep the narrative alive…. Create a ‘hub’ (like a website,   newspaper, regular meetings) where new stories can be shared and   learnings can be harvested. So that the ongoing improvisations are made   visible.</li>
<li>Start followup meetings with stories and experiences – to avoid falling into ‘regular meeting mode’.</li>
</ul>
<p> </p>
<p> </p>
<h3>Generative keynote</h3>
<p>Time was up. But the ideas are not! Ron  and Gervase themselves stress  that these are not the ‘definite’  answers, and invite everyone to keep  exploring and experimenting: “how  do we make AI as generatively as  possible?”.</p>
<p>They get a long and enthousiastic  applause from the audience. For their  wise words and practical advice. The  energy with which they presented  their story. But I think mainly for  this fundamental question, which  put into words where people in the  room feel the focus of AI really  lies. And what 'positivity' is really about.</p>
<p> </p>
<h3>Further reading</h3>
<p> </p>
<ul>
<li>This blog is a reflection of the 2d part of the WAIC2012keynote delivered by Ron Fry and Gervase Bushe. You can find part 1 <a href="/info.pl/en/learning_company/1430" target="_blank">here</a>.</li>
</ul>
<ul>
<li>Leif Josefsson (@ljosefss) made his  notes during the keynote in  Google Drive. It’s an experiment! He invites  people to add and respond.  Here’s the <a href="https://docs.google.com/document/d/1_N5P89SzrdmZP9N3iXFoPycq1VaevoSK7rTEmfDLeXg/edit?pli=1" target="_blank">link</a>.</li>
<li>Background articles (such as the meta-study on AI projects that the speakers refer to) can be found on <a href="http://www.gervasebushe.ca/appinq.htm" target="_blank">Gervase Bushe's homepage</a> (scroll down for the publications)</li>
<li>This blog was originally posted at the WAIC2012 homepage. </li>
</ul>
<p> </p>
<h3><em>On 2012WAIC</em></h3>
<p><em>The World Appreciative Inquiry Conference was held from the  25-28th  of April, 2012, in Ghent. Some 600 people from over 45  countries  participated in this meeting, sharing case stories, theories  and tools  on Appreciative Inquiry. Important AI scholars, such as David   Cooperrider, Diana Whitney, Ron Fry, Ken Gergen, Danielle Zandee, were   all present. Our colleagues <a href="/info.pl/nl/learning_company/263" target="_blank">Luc Verheijen </a>and <a href="/info.pl/nl/learning_company/275" target="_blank">Luk Dewulf</a> were part of  the <a href="http://www.2012waic.com/organisation/local-organizing-committee-host/" target="_blank">local organizing committee</a> for this event. The <a href="http://www.2012waic.com" target="_blank">Conference Website 2012WAIC</a> holds all keynotes as webcasts, as well as blogs with background information.</em></p>
<ul>
</ul>]]></description>
         <pubDate>Tue, 15 May 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1433</guid>
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         <title>K&amp;S Sparks 22 juni: 'Werk maken van je talent &amp; job craften'</title>
         <description><![CDATA[<p>K&amp;S organiseert een aantal keer per jaar  ‘K&amp;S Sparks’ waarin   we met geïnteresseerden op onderzoek gaan aan de hand van een actueel   thema, een intrigerende vraag of een boeiende casus. Middels de   ontmoetingen en gesprekken in deze sessies willen we ons vak weer een   klein stapje verder brengen.</p>
<p> </p>
<p>Op 22 juni 2012 vindt een nieuwe Sparks-sessie plaats waar je kosteloos aan kunt deelnemen:<strong> 'Hoe kun je werk maken van je talent? En hoe kun je job craften daarbij inzetten?' </strong>met Annechien van Buurt en Nina Timmermans.<strong><br /></strong></p>
<p> </p>
<h3>Over deze K&amp;S Sparks</h3>
<p>De wens om in het werk aangesproken te worden op talenten en drijfveren, wordt door steeds meer mensen gedeeld. Daarnaast is het voor de wendbaarheid en innovatiekracht van organisaties van belang dat medewerkers hun talent en drive in hun werk kwijt kunnen. Het aanpassen van je werk zodat het aansluit bij wat je graag doet en belangrijk vindt, ofwel <em>job craften</em>, is daarvan een logisch gevolg. De vraag is ‘hoe doe je dat dan?’</p>
<p> </p>
<p>Wij zijn daar op verschillende plekken druk mee aan het experimenteren. In deze K&amp;S Sparks delen we onze aanpakken en willen we graag ook een aantal dingen uitproberen en onderzoeken.</p>
<p>We gaan aan de slag met jouw eigen talenten en je werk en zoeken naar de optimale aansluiting tussen die twee. Aan de hand van vragen als ‘Wat zijn je talenten?’, ‘Hoe ziet je huidige functie eruit?’ en ‘Wat is je ideale baan?’. In de ochtend komen ook tools aan bod om meer werk te maken van je talent. Zo maak je kennis met job craften door het zelf te ervaren.</p>
<p> </p>
<p>Of je nu zelf toe bent aan verandering in je werk, of de job crafting methodiek wilt toepassen in je organisatie, iedereen is van harte welkom!</p>
<p> </p>
<p><a href="/info.pl/nl/learning_company/1287" target="_self">Annechien van Buurt</a> en <a href="/info.pl/nl/learning_company/1422" target="_self">Nina Timmermans</a> werken beiden als adviseurs bij Kessels &amp; Smit. Annechien ondersteunt diverse organisaties in het werken met sterke punten en job craften. Nina heeft onderzoek gedaan naar het vermogen om je loopbaan helemaal toe te snijden op je eigen drive en motivatie (‘career adaptability’).</p>
<p> </p>
<h3>Meer informatie en aanmelden</h3>
<ul>
<li>Aanmelden voor deze K&amp;S Sparks kan via Samantha van Londen: <a href="mailto:svanlonden@kessels-smit.com" target="_self">svanlonden@kessels-smit.com</a>  of via het inschrijfformulier.<a href="mailto:svanlonden@kessels-smit.com" target="_self"><br /></a></li>
<li>Datum: vrijdag 22 juni 2012, 9.00-12.30 uur (met aansluitend lunch)<br /></li>
<li>Lokatie: Maliebaan 45, Utrecht</li>
<li>Er zijn geen kosten aan deze K&amp;S sparks verbonden.</li>
</ul>
<p> </p>
<p>Meer informatie over <a href="/info.pl/nl/learning_company/1294" target="_blank">job craften</a>.</p>
<p> </p>]]></description>
         <pubDate>Mon, 14 May 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1432</guid>
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         <title>Appreciative Inquiry: it's about more than positivity</title>
         <description><![CDATA[<p>Appreciative Inquiry is about engaging people in lively dialogue and reflections around powerful questions in order to foster development. 'A human system moves in the direction of its questions', is one of AI's core principles. So asking the right ones is key, those that bring energy and new ideas.  <br /><br />At the Fifth World Appreciative Inquiry Conference last April, prof. Ron Fry and prof. Gervase Bushe, held an interesting keynote on this generative nature of AI. As Ron Fry puts it: “The most amazing aspect of AI to me is that it always sets people in motion. Few begin an AI summit wanting more work to do; nearly all leave having volunteered to new cooperative action. Something happens: we call it generativity.”</p>
<p> </p>
<h3></h3>
<h3>It’s about action and energy</h3>
<p>But what is it? Ron Fry  describes generativity as: “The  moment a connection happens that leads to  more than a new idea or  an insight. When the connection sparks actions.  So that people don’t  wait for the next meeting, or for someone else to  do something. They do  something themselves. People start up a new  business, try out a new  approach, get other people together… That, to  me is the power of AI."</p>
<p> </p>
<h3><strong>'Beyond the positive'</strong></h3>
<p>The keynote had the challenging title 'beyond the positive', because both speakers see a development that worries them. “Have you noticed?” Fry and Bushe  ask the audience, “How  ‘appreciation’ sometimes trumps ‘inquiry’? Or,  how ‘positivity’ frequently seems to become an end unto itself in AI  processes? In such cases, people go  away energized, but it doesn’t lead  anywhere. Positivity does attract and is necessary,  but sometimes we  get lost in it.”</p>
<p> </p>
<p>They stress that Appreciative Inquiry is really about creating  processes  that spark self-initiative: when people act without being  asked, told,  invited. But just start up and get into action. So, says  Fry, the core question of AI  is really: “How do we make <em>generative</em> connections: interactions that  bring a feeling of energy, aliveness and  potential. That lead people to  create more and new things.” Or, as Cooperrider puts it, 'AI is about what gives life to a system.'</p>
<p> </p>
<h3>Transformative change</h3>
<p>Fry and Bushe are looking for transformative change. Change that is <em>true</em> change, in the sense that things happen that ordinarily wouldn’t have   happened in that system. What is needed for AI processes to create  such change?</p>
<p>Bushe: “One of the things that distinguishes  transformational  changes from ‘ordinary’, or incremental change  processes is that in  such a process the new idea always emerges from <em>within</em> the system (it is not imported from the outside). People think of a new idea themselves. That compels them to action.”</p>
<p>“Also, in transformational change,  somehow a generative metaphor  always pops up. Such an image or concept  alters the landscape and the  language. For example sustainable business,  or ‘going green’…. After  thinking up that word, and idea, a whole range  of new ideas became  possible.”</p>
<p> </p>
<h3>Do we need positivity?</h3>
<p>With visible pleasure, Bushe puts it out there: “I am not so convinced  that <em>positivity</em> is necessary for generative thinking. What you do want,  is to <em>appreciate</em>. There is always something to appreciate, because it  energizes people somehow. But it doesn’t have to be positive.”</p>
<p> </p>
<p><em>Their remarks meet with the  audience's agreement… On the first day of  the conference, a Belgian newspaper  published an article on the WAIC  that presented AI very much as a  ‘positivity movement’. Much to the  discomfort of many of the  participants who feel that AI is more than  that. It even inspires one of  the participants, @gheysenssaskia,  tweeting to that  same newspaper </em><em>during the keynote</em><em>: ‘#2012waic, Bushe  generates a lot of agreement here: AI  is not all about positivity’.</em></p>
<p> </p>
<h3>Which question do we ask</h3>
<p>To put it to the test, they ask the audience: “If you want to use AI  to create a great conference: which question would you ask?</p>
<ol>
<li>Tell me about your most positive high point experience of the conference (when you felt happiest, proudest, most alive….)  OR</li>
<li>Tell me about the most provocative experience you had at the   conference – when you felt most challenged (perhaps your thinking was   upended, your values were confronted, your ideas were challenged….)."</li>
</ol>
<p> </p>
<p>It generates earnest responses from several people, who stand up and take the mike:</p>
<ul>
<li>“My idea of feeling alive is very much the B question…. That is not   about surface positivity, it is about what is deep and connecting.”</li>
<li>“The deepest of human experiences very often happen in the most   painful situations. It is vital that we make use of them as well,   explore them, not shy away from them“</li>
<li>“To me it is and- and. I work with people who are very ill,   sometimes in the final stages of their lives. The positive questions   work very well there as well.”</li>
</ul>
<p> </p>
<h3>Appreciating a range of emotions and situations</h3>
<p>Fry and Bushe nod and conclude: “There is a difference between   appreciating and being positive. We can appreciate a whole range of   emotions and thought, that can lead to a generative process.”</p>
<p> </p>
<p>And Bushe adds: “In fact, in some  organisations, talking about what  is positive, is not something that  people do. Maybe it's even a taboo.  In that case, actually, talking about the  positive means you’re delving  into their dark side. It can be difficult  and uncomfortable. And  generative at the same time. Fitzgerald, Oliver  &amp; Hoaxey wrote an  interesting paper on that: ‘AI as a shadow  process’.</p>
<p> </p>
<p>They go on to investigate HOW we can  make AI into a truly generative  process. With very practical advice. A  blog on that part of the  keynote is published <a href="/info.pl/nl/learning_company/1433" target="_blank">here</a>.</p>
<p> </p>
<h3>Further reading</h3>
<ul>
<li>You can find the ‘shadow process’ article <a href="http://jmi.sagepub.com/content/19/3/220.abstract" target="_blank">here</a>. Gervase Bushe responded to it, you can find that response <a href="http://jmi.sagepub.com/content/19/3/234.abstract" target="_blank">here</a>.</li>
<li>Background articles (such as the meta-study on AI projects that the speakers refer to) can be found on <a href="http://www.gervasebushe.ca/appinq.htm" target="_blank">Gervase Bushe's homepage</a> (scroll down for the publications)</li>
<li>This blog was originally posted at the WAIC2012 homepage. </li>
</ul>
<p> </p>
<h3><em>On 2012WAIC</em></h3>
<p><em>The World Appreciative Inquiry Conference was held from the 25-28th  of April, 2012, in Ghent. Some 600 people from over 45 countries  participated in this meeting, sharing case stories, theories and tools  on Appreciative Inquiry. Important AI scholars, such as David  Cooperrider, Diana Whitney, Ron Fry, Ken Gergen, Danielle Zandee, were  all present. Our colleagues <a href="/info.pl/nl/learning_company/263" target="_blank">Luc Verheijen </a>and <a href="/info.pl/nl/learning_company/275" target="_blank">Luk Dewulf</a> were part of  the <a href="http://www.2012waic.com/organisation/local-organizing-committee-host/" target="_blank">local organizing committee</a> for this event. The <a href="http://www.2012waic.com" target="_blank">Conference Website 2012WAIC</a> holds all keynotes as webcasts, as well as blogs with background information.</em></p>]]></description>
         <pubDate>Sun, 13 May 2012 22:00:00 GMT</pubDate>
         
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         <title>The challenges of living in a different system: dancing in the rain in India</title>
         <description><![CDATA[<p>As happens to so many travellers to India, after ten months, I got ill. Although I was in a beautiful spot with the Ganga at my feet, mountains around me and many inspiring people around who kept me company from time to time - India was <em>not</em> the place where I wanted to be at that point….</p>
<p>It was not the first time during my stay there that I was longing for home or felt that India was ‘too much’ for me, yet it had never been as it was now. It ran a little deeper than the occasional spell of homesickness.</p>
<p> </p>
<h3><strong>A thinking pause</strong></h3>
<p>Pondering this, I discovered an undefineable feeling of having been in India for too long. I suddenly felt that it was becoming harder to stay true to the girl that I know so well, the girl who grew up in the Netherlands - a ‘cheesehead’ in an Indian body.</p>
<p>My personality hasn’t changed during this journey – if anything, it became more solid - but my behaviour and mind set <em>have</em>. In a way – I realised - I’ve been becoming more ‘Indian’. Because I’m bouncing to the heart beat of this country; it is the only way to survive here. Yet at the same time, I was also trying to hold on to my own rhythm of life. Not wanting to surrender completely to the Indian way of working and living. It was confusing and made me restless. I was waiting for the storm to pass by.</p>
<p> </p>
<h3><strong>Captured by the system</strong></h3>
<p>Suddenly I remembered a conversation I recently had with the inspiring Indian writer Gurcharan Das about life in India. He told me not to focus on culture or the behaviour of people, but rather on the system, if I really wanted to understand life in India. According to him, people are the same everywhere, but they respond to their environment. And if the environment differs, so does their behaviour. He gave a striking example:</p>
<p> ‘When an Indian passes a traffic light in India, he won’t stop for the red light. When this same Indian passes a traffic light in England, he will definitely stop for the red light. What is it that makes him act differently in England? It’s the system. He knows that the chances to be caught and the fines are much higher in England than in India, so he doesn’t take the risk.’</p>
<p> </p>
<h3><strong>Fighting the system</strong></h3>
<p>India may sometimes look chaotic from the outside, but from the inside it’s very structured. It has its own system.  A friend of mine is one of the few Indians I know who wears a seatbelt while driving, and who stops for a red light. Consequently, he is always aware that his life’s at stake in the traffic. When you move to the heartbeat of this system, India is great. When you want to do something different from what you’re supposed to do, India is a challenge. Like any system, really….</p>
<p> </p>
<h3><strong>Finding another way</strong></h3>
<p>So it was up to me. Do I fight the system in India? Do I completely surrender to it? Or is there another way? Strangely enough, in the last couple of days I made all my deadlines and did what I wanted to do without having the feeling that India was holding me back. What has changed? I think I stopped worrying that there is a system which is capturing me, but – understanding what was happening -  I created my own system <em>within</em> the system. As the beautiful quote goes - instead of waiting for the storm to pass, I now am learning how to dance in the rain.</p>
<p> </p>
<p><em>Kathalijn is a Dutch student (with Indian roots) currently working and studying in India, for her studies and for Kessels &amp; Smit. She regularly writes blogs about her experiences there. </em></p>]]></description>
         <pubDate>Sat, 05 May 2012 22:00:00 GMT</pubDate>
         
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         <title>Nina Timmermans: leren van sporters over werken met drive</title>
         <description><![CDATA[<p>Wat me fascineert is motivatie: wat drijft mensen om te doen wat ze doen? Die interesse zie je terug in mijn studie: ik heb Arbeids &amp; Organisatiepsychologie gecombineerd met Sportpsychologie – beiden aan de UvA. En nu ga ik aan de slag bij Kessels &amp; Smit. Ook daar zal motivatie voor leren en werk terugkomen als onderwerp. Omdat ik het belangrijk vind dat mensen werk doen waar ze voor warmlopen.</p>
<p> </p>
<h3><strong>Motivatie in sport en werk</strong></h3>
<p>In de sportpsychologie is veel bekend over hoe sporters hun drive krijgen, behouden en hoe coaches die kunnen laten groeien. In de A&amp;Opsychologie komt het thema ook wel aan bod, maar anders. Managers gaan ook anders om met motivatie dan sportcoaches. We kijken op het werk bijvoorbeeld meer naar externe drive. De energie die uit iemand zelf komt is soms zelfs helemaal ondergesneeuwd onder regels en doelen, functieprofielen, procedures, veranderplannen! Een woord als ‘weerstand’ komt bij de sportpsychologie bijvoorbeeld niet zo veel voor... In veranderliteratuur wel. Dat vind ik interessant.</p>
<p> </p>
<h3><strong>Druk en spanning</strong></h3>
<p>In de sport werken we veel met druk en spanning. Wanneer is een situatie spannend genoeg, zodat je tot betere prestaties wordt uitgedaagd, en wanneer is hij <em>te</em> spannend, zodat je dichtklapt? Individuele sporters weten van zichzelf hoe dat bij hen zit. Hoe zit dat bij mensen op het werk? Sommige mensen presteren beter als ze een gesprek voorbereiden en anderen juist als ze het open ingaan, zodat het spannender is. Maar hebben we het daarover met elkaar? En helpen we elkaar dan om het voor te bereiden, zoals een sporter zich op zijn race voorbereidt?</p>
<p> </p>
<h3><strong>Visualisatie</strong></h3>
<p>Sporters versterken hun mentale vaardigheden om met spanning om te gaan. Bijvoorbeeld door visualisatie te gebruiken. Schaatsers en bobsleeërs (sporten waar het gaat om controle) verbeelden hun race vooraf tientallen keren. In de hersenen ontstaan dan precies dezelfde patronen als wanneer je de race uitvoert. Dus het is een heel goede oefening, met als belangrijk voordeel dat je de <em>uitkomst</em> ook goed kan visualiseren. Een sporter kan een doelpunt naast schieten, maar in zijn visualisatie schiet hij natuurlijk raak! Zo oefen je het ‘juiste’ pad in je hersenen en je doet succeservaringen op. Dat is niet alleen belangrijk voor je zelfvertrouwen en je motivatie, maar geeft ook een richting waar je naartoe kunt werken.</p>
<p> </p>
<p>We zouden volgens mij veel van dat soort technieken die in sport normaal zijn ook in arbeidsorganisaties kunnen gebruiken. Ik vind het boeiend om daarmee te experimenteren.</p>
<p> </p>
<h3><strong>Career adaptibility</strong></h3>
<p>Een thema waarmee ik aan de slag wil is ‘career adaptability’: het vermogen om je loopbaan helemaal toe te snijden op je eigen drive en motivatie. Het heeft linkjes met <a href="/info.pl/nl/learning_company/1294" target="_blank">job crafting</a>, maar is iets breder. Het is een soort ontvankelijkheid voor nieuwe kansen op werk en banen. Uit onderzoek blijkt dat mensen met een hoge mate van career adaptibility vaak tevredener zijn over hun baan en ook effectiever zoeken als ze toe zijn aan een volgende stap.</p>
<p> </p>
<p>Met een collega-student heb ik onderzoek gedaan naar de manier waarop je career adaptibility kunt versterken. Daarbij hebben we met mensen oefeningen gedaan waarmee ze scherper konden krijgen wat voor hen belangrijk is in werk. ‘Visualiseren’ was overigens één van die werkvormen. We vroegen mensen om hun ideale werk voor te stellen: “De wekker gaat, hoe laat is het, wat voor soort kleding kies je uit, hoe ga je naar je werk, hoe ziet het er daar uit…. “ We gingen dus niet vragen welke <em>functie</em> mensen zich zelf zagen doen, maar we lieten ze onderzoeken hoe een <em>werkdag</em> <em>eruit</em> <em>zou</em> <em>zien</em>. Dat klinkt misschien vreemd, maar door het je voor te stellen (ga je in pak of op je slippers, zit je in een kantoorgebouw of werk je vanuit huis…) wordt er al veel duidelijk. En herkennen mensen kansen op dat werk eerder in het dagelijks leven.</p>
<p> </p>
<h3><strong>Aan de slag</strong></h3>
<p>Ik ben een echte doener, geloof dat je van ervaring heel veel leert. En ik zie er dus enorm naar uit om aan de slag te gaan als onderzoeker, adviseur en coach bij Kessels &amp; Smit. Om mensen te ondersteunen om vol energie in hun werk te zitten. Dat is dan weer wat mij drijft….  </p>]]></description>
         <pubDate>Sat, 05 May 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1428</guid>
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         <title>World Appreciative Inquiry Conference 2012</title>
         <description><![CDATA[<p>Currently, the Appreciative Inquiry World Conference 2012 is taking place. In Ghent! It is great to see how many people (around 600!) from over 40 different countries are present. To attend workshops, keynotes and networking activities. The place is vibrant with energy and stories. You can follow the event through the conference <a href="http://www.2012waic.com/posts/" target="_blank">site</a>, through different kinds of posts (some shorter, some longer) and photos.</p>]]></description>
         <pubDate>Wed, 25 Apr 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1423</guid>
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      <item>
         <title>10 manieren om je nieuwsgierigheid te vergroten</title>
         <description><![CDATA[<p>Kennis gaat stromen op het moment dat iemand een vraag heeft, of ergens benieuwd naar is. Dat is bijvoorbeeld mooi te zien op Twitter. Elke dag gebruiken vele duizenden mensen de hashtag #DTV (Durf Te Vragen) om recepten te vinden, computerproblemen op te lossen of een lift naar huis te krijgen.</p>
<p> </p>
<p>Voor kinderen is het vanzelfsprekend om vragen te stellen, op onderzoek uit te gaan, te experimenteren en fouten maken. Eenmaal volwassen nemen we vaak niet meer de tijd om een week lang na te denken over schijnbaar triviale vragen. En vinden we misschien ook dat het niet zoveel nut heeft. Zijn we meer bezig met zelf vertellen, argumenteren of overtuigen. Of lijkt het ons gevaarlijk of genant om dingen ‘niet te weten’.</p>
<p> </p>
<p>Maar je kunt je nieuwsgierigheid weer aanwakkeren! Hier zijn 10 manieren.</p>
<h3><strong><br /></strong></h3>
<h3><strong> 1. Stel een ongewone vraag</strong></h3>
<p>Als je een vraag een beetje omdraait of concretiseert dan krijg je vaak andere antwoorden. In plaats van ‘wat is passie?’ kan je bijvoorbeeld ook vragen ‘wat doe je voor je plezier, ook als niemand je ervoor betaalt?’.</p>
<p><a href="http://www.youtube.com/watch?v=2OATRDvDd4o" target="_blank">Inspiratievideo: </a><a href="http://www.youtube.com/watch?v=2OATRDvDd4o" target="_blank">Alleen vragen</a></p>
<p> </p>
<h3>2. Doe iets wat je eigenlijk niet durft</h3>
<p>In je comfort zone voel je je pretting en in je paniekzone absoluut niet. Daar tussenin zit je strechtzone, waarin je terecht komt als je iets doet wat je eigenlijk niet durft. Je kunt je nieuwsgierigheid ook volgen door deze stretchzone bewust op te zoeken en zo iets nieuws te ontdekken.</p>
<p><a href="http://www.youtube.com/watch?v=yKWoPlL2B8I" target="_blank">Inspiratievideo: People are awesome</a> <a href="http://www.youtube.com/watch?v=yKWoPlL2B8I" target="_self"></a></p>
<p> </p>
<h3>3. Bedenk een experiment</h3>
<p>Als je ergens nieuwsgierig naar bent, dan kan je een klein of groot experiment bedenken om meer te weten te komen over dat wat je fascineert.</p>
<p><a href="http://www.youtube.com/watch?v=W4o0ZVeixYU" target="_blank">Inspiratievideo: The fast lane</a><a href="http://www.youtube.com/watch?v=W4o0ZVeixYU" target="_self"></a></p>
<p> </p>
<h3>4. Kijk eens mee in een andere keuken</h3>
<p>Vraag eens aan iemand of je (kort of lang) mee mag draaien in zijn werkdag. Dat levert je zeker nieuwe inzichten op!</p>
<p><a href="http://www.youtube.com/watch?v=kfETgChkPZw" target="_blank">Inspiratievideo: Ali B op volle toeren</a> <a href="http://www.youtube.com/watch?v=kfETgChkPZw" target="_self"></a></p>
<p> </p>
<h3>5. Doe je best om te verdwalen</h3>
<p>Als je naar antwoorden zoekt op de plekken die voor jou nog het meest ontbekend zijn dan is de kans groot dat je iets bijzonders vindt.</p>
<p><a href="http://www.youtube.com/watch?v=k1MHY_AFNAM" target="_blank">Inspiratievideo: The maze</a> <a href="http://www.youtube.com/watch?v=k1MHY_AFNAM" target="_self"></a></p>
<p> </p>
<h3>6. Nodig anderen uit</h3>
<p>Nodig één iemand of heel veel mensen uit om samen met jou nieuwsgierig te zijn en op zoek te gaan naar nieuwe inzichten. Gebruik de kracht van de (persoonlijke) uitnodiging.</p>
<p><a href="http://vimeo.com/40000072" target="_blank">Inspiratievideo: Caine’s Arcade</a> </p>
<p> </p>
<h3>7. Probeer een nieuwe gewoonte uit</h3>
<p>Als je 40 dagen een nieuwe gewoonte oefent dan zijn de paden in je hersenen sterk genoeg om ermee door te gaan. Probeer eens uit hoe je leven eruit ziet met een nieuwe gewoonte rond dat waar nieuwsgierig naar bent.</p>
<p><a href="http://www.ted.com/talks/lang/en/matt_cutts_try_something_new_for_30_days.html" target="_blank">Inspiratievideo: Try something new for 30 days</a> </p>
<p> </p>
<h3>8. Schrijf alles op wat je opvalt</h3>
<p>Een onderzoeker of journalist gaat op zoek naar allerlei vormen van ‘data’ voordat ze een conclusie trekken over hun nieuwsgierigheid. Schrijf eens alles op wat je opvalt aan je vraagstuk, bijvoorbeeld wat mensen zeggen, wat je mensen ziet doen of wat je leest in een boek.</p>
<p><a href="http://dewerelddraaitdoor.vara.nl/Nico-Dijkshoorn.2553.0.html?&amp;tx_varamedia[mediaid]=91639&amp;cHash=a127c044827abf844aa1f1646ef98323" target="_blank">Inspiratievideo: Huisdichter</a> </p>
<p> </p>
<h3>9. Pluis iets helemaal uit</h3>
<p><strong> </strong>Schrijf alles op wat je al weet over dat waar je nieuwsgierig naar bent. Schrijf daarna alles op wat je nog niet weet, maak hiervoor een uitpluis-plan en ga je een dag helemaal verdiepen in alles wat hierover kunt vinden.</p>
<p><a href="http://www.youtube.com/watch?v=RyDY0hiMZy8" target="_blank">Inspiratievideo: Library</a></p>
<p><strong> </strong><a href="http://www.youtube.com/watch?v=RyDY0hiMZy8" target="_self"></a></p>
<h3>10. Maak er iets moois van</h3>
<p>Maak iets met alles wat je vindt vanuit je nieuwsgierigheid, bijvoorbeeld een boekje, collage of prototype. Het levert jou iets moois op en anderen kunnen meegenieten van datgene wat jouw nieuwsgierigheid heeft opgeleverd.</p>
<p><a href="http://www.youtube.com/watch?v=rV5NLOL7Fjk" target="_blank">Inspiratievideo: Sand dancer</a> </p>
<p> </p>]]></description>
         <pubDate>Mon, 23 Apr 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1416</guid>
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         <title>WAIC Radio: tune in!</title>
         <description><![CDATA[<p>Tjip, Suzanne, Pieterjan and Pepijn. In daily life they work as consultants and coaches at Kessels &amp; Smit, but they are also Deejay’s. As a team, they create professional radio shows about innovation and learning. And for the <a href="http://www.2012waic.com/" target="_self">World Appreciative Inquiry Conference 2012</a> in Ghent they will host a special edition: WAIC Radio.</p>
<p> </p>
<h3></h3>
<h3>Why radio?</h3>
<p>DJ Tjip doesn’t hesitate: ‘Because radio is fun to make, it is fun to listen to and it forces you to get to the essence, to be brief. And… people can join in and participate in the making of a radio show. So as a listener, you have influence on the shape and content of the story. It spices up and connects any group or community.”</p>
<p> </p>
<h3></h3>
<h3>Connecting inside and outside</h3>
<p>The aim behind WAIC radio is to increase WAIC’s impact by involving a larger group of people: people who can’t join the conference in person, can listen to the show. And they can participate: by requesting special songs, by doing phone interviews, by saying ‘hi’ to friends….So it is a way to connect the inside world of the conference to the outside world and vice versa. <br /> <br />But WAIC radio will also contribute to connecting all of the on-site participants, DJ Tjip explains: ‘With radio, you combine the intimacy of a personal conversation, with the impact of large scale. We can interview someone and have a very personal conversation, and all the others can listen. That is a special experience. And as a participant, you can also phone in and share a message or thought with the rest of the people out there. It will contribute to the feeling of being a community.’</p>
<p> </p>
<h3></h3>
<h3>Interviews, music, but also fun &amp; games</h3>
<p>A different show will air on each day of the conference. DJ Tjip promises that it will be exciting and varied: ‘We’ll hold back stage interviews with keynote speakers – ask them if they’re nervous, for example…. We’ll interview participants, to hear about their stories. Every day we will explore some topic lines of the Conference Agenda in this way. But WAIC radio is not only serious, we will also play WAIC participants’ and listeners’ favourite music. And of course, we have a lot of games and battles! A news quiz, for example. To add to the fun and energy.”</p>
<p> </p>
<h3></h3>
<h3>Watch the radio</h3>
<p>The DJ’s are making their final preparations, the WAIC radio promises to be a very worthwile addition to the conference, very much in spirit with AI: sharing stories, participating, creating energy…. What is DJ Tjip looking forward to the most? He doesn’t hesitate: ‘To wearing my new Nike Air shoes. It is Appreciative Inquiry Radio: AIR. So we simply had to have those shoes!”</p>
<p> </p>
<p>The shoes, as the faces of the DJ’s and their guests, will be visible throughout the radio shows, as not only the audio, but also video images will be streamed online. The radiomakers can be seen in action on the website and on big screens, strategically placed around the conference venue.</p>
<p> </p>
<h3></h3>
<h3>Join in</h3>
<p>The trick of making good radio is striking the right chord, catching the vibe…. Wat will be the DJ’s opening song?<br />DJ Tjip: “We don’t know yet…. Something energetic, something that will get people’s spirits up, immediately. We haven’t decided which record yet, so we are open to suggestions!”<br /> <br />If you want to participate, for instance by suggesting an opening song, you can in several ways:</p>
<ul>
<li> Contact: Text or voicemail your favourite song or message on 088-7746473</li>
<li>On twitter: use #ksonair <br /></li>
</ul>
<p> </p>
<p>The show will be streamed on the <a href="http://www.2012waic.org/" target="_blank">WAIC website</a> and via <a href="http://www.ksonair.nl" target="_blank">KSONAIR.nl</a>. Wednesday: 16.00-20.00 CET Thursday 12:00 – 16:00 CET Friday 10:00-14:00 CET. (different time slots every day- because participants and listeners come from different time zones) </p>
<p> </p>]]></description>
         <pubDate>Mon, 23 Apr 2012 22:00:00 GMT</pubDate>
         
         <guid>http://www.kessels-smit.de/info.pl/de/learning_company/1419</guid>
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