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Suppose you are enjoying making an impact; you have started enthusiastically and the first results are visible. The feeling of progress motivates and gives you a boost. In general, we are good at starting something. We feel like it, the energy is high and we are comfortable in the action. But how do you maintain that feeling?

When designing learning trajectories, I like to use the critical incidents method. I find this a fine way to capture the essence of a profession, function or role. Together with the people who perform the job or know the work well, you systematically map out the situations that matter. You can then analyze those characteristic situations for the competencies people need to deal with them effectively. Those abilities then form the starting point for designing an appropriate learning path.

Yesterday, we printed several kilos of paper; today, we stocked a lot of post-its; and tomorrow...

As consultants we are facing complex questions and questions that need to be solved in multidisciplinary...

This article is about a leadership program that supports managers in a large international retail organization...

For five years, Kessels & Smit, The Learning Company designs and facilitates a leadership program for a retail organization. The program is strongly embedded in the workplace and enables participants to experience, reflect and experiment. Recently, Kessels & Smit conducted impact research to learn more about the impact participants were able to make in their work, during and after the leadership program.

When was the last time you tried to do something new at work? Focused experiments might...

In South Africa there are so many stories worth telling and sharing, and storytelling is seen...

Wie kann man Menschen auf ihren Arbeitsalltag in der Wissensökonomie vorbereiten? Wie kann man bereits in...

In this episode of ‘Do I Have A Choice ’ (a series of podcasts about entrepreneurship,...